We are an independent charity set up under the Health & Social Care Act 2012 and represent the voice for the people of Essex, helping to shape and improve health and social care services in the county. We believe that people’s views and lived experience of health and care matter, so we’re here to make sure your voice is heard and responded to. Through innovative research and engagement activities – our reports, films and outreach events – we make evidence-based recommendations to the NHS and social care authorities and demonstrate how your experiences can have a positive impact on the redesign and improvement of local services. Good or bad, we want to hear your views on the care you receive in Essex. We also provide an Information & Signposting Service and often have opportunities for volunteers to join us.